In three weeks Oziel and I will be moving to the antipodes [Australia]. We are now deep in the realms of selling, packing, donating, recycling and throwing out. But we still don’t think we will make the luggage limit set by our airline—Qantas.
I read Qantas’ excess luggage pricing, and was sure there had been some misunderstanding. So I called Qantas to confirm the price of sending on additional bag of 23 kg. I was told in a calm, matter-of-fact tone that the price would be 850 AUD. At this price, an extra 23 kg bag doubles the cost of one ticket [96% extra for those that don't like exaggeration].
I was completely beside myself. I can’t understand how they can justify that price. At that price, I want an extra seat and extra carry-on luggage allowance too.
The comparison rate for an additional 23 kg bag from British Airways is 50 AUD, only 6% of the price charged by Qantas. Now I am considering leaving bags here, and picking them up on my next flight to Europe—which will not be with Qantas.
Seeing this policing suggests to me that Alan Joyce, Qantas’ CEO, should have thought twice about rejecting his job offer from RyanAir.
